The-Advice-Centre-Ltd-Privacy-Policy

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

Facebook https://en-gb.facebook.com/policy.php

Twitter https://twitter.com/en/privacy

Instagram https://privacycenter.instagram.com/policy

Lead Pages https://www.leadpages.com/privacy

Acronis https://www.acronis.com/en-gb/company/privacy.html

LiveDrive https://www2.livedrive.com/privacy-policy

Pinterest https://policy.pinterest.com/en-gb/privacy-policy

Tidio https://www.tidiochat.com/en/privacy-policy

Paypal https://www.paypal.com/en/webapps/mpp/ua/privacy-full

YouTube https://policies.google.com/privacy?hl=en-GB&gl=uk

Wetransfer https://wetransfer.com/legal/privacy

Google https://policies.google.com/privacy

BombBomb https://bombbomb.com/privacy/

Jumpshare https://jumpshare.com/privacy

Stripe https://stripe.com/gb/privacy

ACT/Zoho Information-please see specific notice below

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your information, you agree to the transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. We will collect and use your Information only as stated in this Policy.

Extravision Information-please see specific notice below

By submitting your information, you agree to the transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. We will collect and use your Information only as stated in this Policy.

Eventbrite Information-please see specific notice below

We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorised use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

Information you submit to subscribe for our e-newsletter will be stored either within or outside the European Economic Area on our [third party mailing list provider’s depending on provider. [For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Demio Information-please see specific notice below

Facebook Information-please see specific notice below

Twitter Information-please see specific notice below

Instagram Information-please see specific notice below

Lead Pages Information-please see specific notice below

Acronis Information-please see specific notice below

Live Drive Information-please see specific notice below

Pinterest Information-please see specific notice below

Tidio Information-please see specific notice below

Paypal Information-please see specific notice below

Stripe Information-please see specific notice below

Zoho Subscriptions Information-please see specific notice below

YouTube

WeTransfer

BombBomb

Use of web beacons and similar technologies in emails

For more information on how we use web beacons in our e-newsletter emails, see our cookies policy.

For more information about our third party mailing list providers and how they use web beacons, please see their privacy policy.

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

Our goods and services

You can opt in to receiving marketing communications from us in relation to our goods and services by email, text message, phone, and/or post by ticking a box indicating that you would like to receive such communications]

We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about our goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information

We use third party services to administer our mailing list, Zoho, ACT, Extravision, Eventbrite, Demio, BombBomb

Information you submit to subscribe for our e-newsletter will be stored within and outside the European Economic Area on our third party mailing list provider’s servers in the UK For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of web beacons [and similar technologies] in emails

We use technologies such as web beacons (small graphic files) and other technologies in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates and click through rates etc] which our emails achieve. We will only use web beacons and other tracking technologies in our emails if you have consented to us doing so or where you can easily unsubscribe from any future emails.

For more information on how we use web beacons in our emails, see our cookies policy.

For more information about our third party mailing list provider and they use web beacons, please see their privacy policy.

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

Third party goods and services

In addition to receiving information about our products and services you can opt in to receiving marketing communications from us in relation third party goods and services by email, text message, phone, and/or post by by ticking a box indicating that you would like to receive such communications]. We will also use verbal documented consent if appropriate.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information

We use third party services to administer our mailing list, Zoho, ACT, Extravision, Eventbrite, Demio, BombBomb

Information you submit to subscribe for our e-newsletter will be stored both within and outside the European Economic Area on our third party mailing list provider’s servers in the UK For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of web beacons and similar technologies in emails

For more information on how we use web beacons in our emails, see our cookies policy.

For more information about our third party mailing list providers and how they use web beacons, please see their privacy policy.

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

· https://www.zoho.com/privacy.html

Information collected or obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

Generally, do not receive information about you from third parties.

It is also possible that third parties may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as the electoral register, Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one)

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as data brokers

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where you have entered into a contract or requested that we enter into a contract with you, in certain circumstances, we will obtain information about you from public sources in order to enable us to understand your business and provide services to you or services to a sufficient standard.

For example, we would obtain and/or verify your email address from your website or from a directory where you ask us to send you information by email but we do not possess the information or we need to confirm that we have recorded your email address correctly.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: in certain circumstances, we will have a legitimate interest in obtaining information about you from public and private sources. For example, if you have infringed or we suspect that you have infringed any of our legal rights, we will have a legitimate interest in obtaining and processing information about you from such sources in order to investigate and pursue any suspected or potential infringement.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: we may obtain information from third parties, such as data brokers, where you have consented to them sharing information with us by e.g. ticking a box stating that you would like your information to be shared

Our use of automated decision-making and profiling

We use profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.

You have the right to object to our use of profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address (usually the IP address assigned to you by your Internet Service Provider) when you visit our website, you can use a Virtual Private Network (VPN) or a free service such as Tor.

You can find out more about our use of cookies and similar technologies (including the legal basis on which we use them) and how to opt out from them in our cookies policy.

Automated decision making

Automated decision making is decision making by technological means (i.e. by a machine) without human involvement.

Use of automated decision making for [display] advertising

We automate the display advertisements containing our products and services on other websites you visit, you based on the fact that you have visited our website using cookies. For further information on the cookies we use, please see our cookies policy.

Logic involved: automatically displaying advertisements to individuals who have visited our website results in increased efficiencies and costs savings for us than manually displaying advertisements or displaying advertisements by different means.

Significance and envisaged consequences: cookies will be used to recognise the fact that you have visited our website in order to display advertisements to you (unless you have blocked such cookies) and will collect information about your online behaviour.

How to object: you can block these cookies by [using the cookies control management tool on your site (if you use one)][3] [e.g. for Google DoubleClick, by opting out of seeing personalised ads by following the instructions here: https://support.google.com/ads/answer/2662922?hl=en-GB]. For further information, please see our cookies policy.

Profiling

Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyse or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Use of profiling for web analytics

Our web analytics service, [Google Analytics] uses collects information such as your location (based on your IP address) and your behaviour (based on cookies) when you access our website (such as the pages you visit and what you click on). We will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our cookies policy. Information collected about you, once collected is anonymised and stored on an aggregate basis.

Logic involved: by automatically analysing and categorising information such as the location (based on IP address) as well as the behaviour and devices of visitors to our website (using cookies), we are able to gain a better understanding of what our website visitors want (in terms of the content of our website and our products), how to improve our website and how to advertise and market our services to them.

Significance and envisaged consequences: cookies will be used to track and store information about your behaviour and device on our website (unless you have opted out from receiving such cookies and your location will be analysed based on your IP address. We may target advertisements based on the level of interest we receive from certain visitors and their behaviour on our website.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: Analysing the effectiveness of our marketing

Use of profiling in marketing emails

We use web beacons and other technologies in our marketing emails to analyse who opens our emails and what actions they take (for example, what they click on)].

Logic involved: by analysing how our email recipients respond to our emails, we are able to improve the content and effectiveness of our emails and gauge who is most interested.

Significance and envisaged consequences: your behaviour when you open our emails will be tracked using small gif files (web beacons), including open rates, click through rates,

How to object to object please contact the Data Controller directly at this email address info@marketingadvicecentre.co.uk.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: analysing the level of engagement and effectiveness of our marketing emails and content

Use of profiling

We use profiling for: retargeting Facebook, Twitter, Instagram and Google Ads etc and custom audience targeting.

Logic involved: to increase efficiencies

Significance and envisaged consequences: We do not envisage any adverse consequences for the individual

How to object: to object please contact the Data Controller directly at this email address info@marketingadvicecentre.co.uk.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: analysing the level of engagement and effectiveness of our marketing emails and content

Disclosure and additional uses of your information

This section sets out the circumstances in which we will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:

· Telephone provider(s), including BT. Their privacy policy is available here: https://www.bt.com/privacy-policy/

· Email provider(s), including ACT, ZOHO, EXTRAVISION AND EVENTBRITE. Their privacy policies are available here:

· https://www.act.com/legal/privacy-policy/

· https://extravision.com/pages/privacy/

· https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

· https://demio.com/privacy-policy

· https://bombbomb.com/privacy/

· IT service provider(s), including Cultrix Ltd Their privacy policy is available here:

· https://www.cultrix.co.uk/legal/privacy-and-cookies/

· Web developer(s), including Foster and Scott Their privacy policy is available here:

· https://www.fosterandscott.com/privacy-policy/

· Hosting provider(s), including Foster and Scott and Cultrix Ltd. Their privacy policies are available here:

· https://www.cultrix.co.uk/legal/privacy-and-cookies/

· https://www.fosterandscott.com/privacy-policy/

· Other Providers

· Dropbox https://www.dropbox.com/privacy

· Comm-Link https://www.commlink.co.uk/privacy-policy/

· Google https://policies.google.com/privacy?hl=en-GB&gl=uk

· Facebook https://en-gb.facebook.com/policy.php

· Twitter https://twitter.com/en/privacy

· Instagram https://privacycenter.instagram.com/policy

· Lead Pages https://www.leadpages.com/privacy

· Demio https://demio.com/privacy-policy

· Acronis https://www.acronis.com/en-gb/company/privacy.html

· Livedrive https://www2.livedrive.com/privacy-policy

· Pinterest https://policy.pinterest.com/en-gb/privacy-policy

· Paypal https://www.paypal.com/en/webapps/mpp/ua/privacy-full

· BombBomb https://bombbomb.com/privacy/

Our third party service providers are located in the UK except Dropbox, Eventbrite, Facebook, Twitter, Google, Instagram, Pinterest, Paypal, BombBomb and LeadPages which are based in the USA and Acronis (Switzerland)

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of all of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly via our contact form or by email]and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure of your information to other third parties

We disclose your information to other third parties in specific circumstances, as set out below.

Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://policies.google.com/technologies/partner-sites

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (https://marketingplatform.google.com/about/analytics/terms/us/)

You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout

Transfer and storage of your information

Information collected by Google Analytics is stored outside the European Economic Area on Google’s servers in the United States of America.

Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, business partners, independent contractors, and insurers,. Further information on each of these third parties is set out below.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: running and managing our business efficiently.

Accountants

We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts.

Our accountants are located in the UK.

Advisors

Occasionally, we obtain advice from advisors, such as accountants, financial advisors, lawyers and marketing professionals. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice.

Our advisors are located in the UK

Affiliates

Affiliates are individuals or entities we work with to promote our business by various means, including by advertising our services on their websites, for example. Affiliates will share information with us and we will share information with them where you have expressed an interest in our products or services.

Our affiliates are located in the UK

Business partners

Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with or own services.

Our business partners are located in the UK

Independent contractors

Occasionally, we use independent contractors in our business. Your information will be shared with independent contractors only where it is necessary for them to perform the function we have hired them perform in relation to our business.]

Our independent contractors are located in the UK

Insurers

We will share your information with our insurers where it is necessary to do so, for example in relation to a claim or potential claim we receive or make or under our general disclosure obligations under our insurance contract with them.

Our insurers are located in the UK

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: running and managing our business effectively.

Legal basis for processing: necessary to perform a contract [or to take steps at your request prior to entering into a contract] (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we need to share your information with other companies in order to be able to meet our contractual obligations to you [or to take steps at your request prior to entering a contract.], for example because of the services or information you have requested.

We do not display the identities of all of the other third parties we may share information with by name for security and competitive reasons. If you would like further information about the identities of such third parties, however, please contact us directly via our contact form or by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such third parties, for example).

Sharing your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): sharing your information with a prospective purchaser, seller or similar person in order to allow such a transaction to take place.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

For ongoing compliance with laws, regulations and other legal requirements

We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one or to the National Crime Agency in connection with suspected or potential money laundering matters

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation(s): legal obligations to disclose information which are part of the laws of England and Wales or if they have been integrated into the United Kingdom’s legal framework (for example in the form of an international agreement which the United Kingdom has signed).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: where the legal obligations are part of the laws of another country and have not been integrated into the United Kingdom’s legal framework, we have a legitimate interest in complying with these obligations.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s)], after which point we will delete your information.

E-Newsletters, offers etc: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

· the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);

· whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);

· whether we have any legal basis to continue to process your information (such as your consent);

· how valuable your information is (both now and in the future);

· any relevant agreed industry practices on how long information should be retained;

· the levels of risk, cost and liability involved with us continuing to hold the information;

· how hard it is to ensure that the information can be kept up to date and accurate; and

· any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

· only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;

· using secure servers to store your information;

· verifying the identity of any individual who requests access to information prior to granting them access to information;

· using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website and any payment transactions you make on or via our website;

· only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Most of your information is stored in the following European Economic Area (EEA) UK and Denmark.

To comply with any legal obligations to which we are subject (compliance with a court order, for example), we would transfer your information outside the EEA or to an international organisation. In the event that we are required to transfer your information outside the EEA (or to an international organisation) for such a purpose, we will ensure appropriate safeguards and protections are in place.

E-Newsletter/Email

We use a third party service to send out our e-newsletter and administer our mailing list, Zoho, ACT Emarketing and Extravision, Eventbrite. Demio and BombBomb. Their privacy policies are available here:

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/